Cox device Install: Press the Home or Contour button on your Cox voice remote, choose Apps, and then HBO Max. When you select Send Code on the Home or Traveling screen, we'll email a one-time code to the email associated with the account (subject line: Your One-Time HBO Max Code). The email should arrive within a few minutes.

Understanding the Context

Make sure to check all folders in your inbox, including Promotions, Junk, and Spam. To change your plan, you need to be located in the country where you started your subscription. If you're traveling, wait until you return home to change your subscription plan. If you still can't change your plan, find out who your subscription is billed through and contact them for help.

Key Insights

Who's billing me?