Inc.com: Costco Rolled Out an 8-Second Checkout System. Early Reactions Reveal 1 Problem Employees say the new pre-scan system is causing mistakes and frustration, even as Costco claims it speeds up lines. Costco Rolled Out an 8-Second Checkout System.

Understanding the Context

Early Reactions Reveal 1 Problem NBC Chicago on MSN: Costco tests new checkout system, with transactions taking less than 10 seconds Costco tests new checkout system, with transactions taking less than 10 seconds The Kitchn on MSN: Costco's new check out system has an 8 second transaction time - it's glorious! Costco's new check out system has an 8 second transaction time - it's glorious! Costco has begun testing a new checkout system that supposedly takes just eight seconds — and it’s causing their ordinarily cheerful associates to lose their cool. CEO Ron Vachris told investors that ...

Key Insights

*Costco is now offering a pre-scan checkout system at its warehouses nationwide, aimed at reducing the time customers spend in line. The system works by having staff scan all items in a shopper’s cart ...